Heat pumps: more than 80% of households in Great Britain ‘satisfied with system’

(The Guardian, 30 May 2023) Exclusive: England, Scotland and Wales survey reports similar response to people with gas boilers.

More than 80% of households that have replaced their gas boilers with an electric heat pump are satisfied with their new heating system, according to the first major survey of heat pump users.

Those who use heat pumps to warm their homes reported broadly similar levels of satisfaction to those with gas boilers, the survey commissioned by the innovation charity Nesta found.

Satisfaction levels were also similar between respondents who installed a heat pump in a new-build home or in older properties, at more than 80%, despite persistent concerns that heat pumps are only effective in modern buildings.

The survey of more than 2,500 domestic heat pump owners and more than 1,000 domestic gas boiler owners in England, Scotland and Wales over the last winter is thought to be the largest investigation into how households have responded to heat pumps to date.

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The Guardian, 30 May 2023: Heat pumps: more than 80% of households in Great Britain ‘satisfied with system’